Guest reviews for The Originals Novella Hotel in Nantes city centre

Hospitality+++

Well located near the train station but the alley is very noisy at night if your room faces the street. Smell of sewer backflow. Comfortable bed. Bathroom cleanliness, don't look too closely (hair dryer cord very dirty, splash marks on the wall, door surround needs finishing or redoing). The recycling bins at the elevator exit are very good, provided you empty them very regularly (always full, midges) or use larger ones. Friendly staff.

The room I was assigned was not cleaned or prepared. When I requested to change it the receptionist insisted that I wait until he finished watching a video and just gave me another key without issuing any apology. Items were broken and not repaired in the newly assigned room.

In short the hotel merits its price only for its proximity to the train station and city centre, but nothing else.