Guest reviews for The Originals Novella Hotel in Nantes city centre
See reviews from guests who have stayed at the Novella Hotel in Nantes, Western Loire.
The Originals City, Hôtel Novella, Nantes Centre Gare
Deplorable reception, no parking on site you will pay €25 (one night) in addition to parking at the station, parking registered however when you look from a phone. Dirty room, hair on the bed (photo attached), water leak in the shower, sink that doesn't drain, full trash can that isn't even emptied before your arrival. Breakfast is a shameless fraud, really not much and of poor quality. Very disappointed.
Great location. Stay from March 27 to 30, 2025.
Hotel near SNCF station, pleasant, clean.
Kind staff.
On the other hand, just slightly review the housekeeping but otherwise overall clean and pleasant room.
Good bedding.
Hotel near SNCF station, pleasant, clean.
Kind staff.
On the other hand, just slightly review the housekeeping but otherwise overall clean and pleasant room.
Good bedding.
Clean rooms, despite their small size. Missing a little soap to wash your hands. Minimum quantity of towel: when washing your hair a small towel would be a plus for each person. Only a blackout curtain which lets some daylight through.
Quiet place. Pleasant staff.
Continental breakfast in small buffet but enough.
Well located location with quick access to the tram.
Arrival after 10 p.m.: notify the hotel before and they will give you the procedure which is very simple.
Quiet place. Pleasant staff.
Continental breakfast in small buffet but enough.
Well located location with quick access to the tram.
Arrival after 10 p.m.: notify the hotel before and they will give you the procedure which is very simple.
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but the sheets literally stink of another person's body odor + cigarettes. 🤮 This is unacceptable and very disturbing.