Guest reviews for The Originals Novella Hotel in Nantes city centre
See reviews from guests who have stayed at the Novella Hotel in Nantes, Western Loire.
The Originals City, Hôtel Novella, Nantes Centre Gare
A hotel ideally located in the center of Nantes. A bedroom overlooking a very quiet courtyard. And above all a receptionist, this Saturday morning, very kind, helpful with a smile always present, another big thank you to you.
On a business trip. For a 2 star, the room was OK,
but the sheets literally stink of another person's body odor + cigarettes. 🤮 This is unacceptable and very disturbing.
but the sheets literally stink of another person's body odor + cigarettes. 🤮 This is unacceptable and very disturbing.
Deplorable reception, no parking on site you will pay €25 (one night) in addition to parking at the station, parking registered however when you look from a phone. Dirty room, hair on the bed (photo attached), water leak in the shower, sink that doesn't drain, full trash can that isn't even emptied before your arrival. Breakfast is a shameless fraud, really not much and of poor quality. Very disappointed.
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Small room, renovated, clean. Small bathroom but rather welcoming, we still wonder why the toilet bowl was located so high in the wall. Scarce of towels, there is one large towel per person but no small towel.
Pretty full breakfast buffet for a 2*.
Welcoming staff, but the lady present at breakfast was really not happy with my presence 5 minutes early, 6:55 a.m. instead of 7:00 a.m. and she made me understand that.
Early departure, at 4:20 a.m., I would have liked a small breakfast basket, but no... nothing, despite my repeated request.